Testimonials

"AA has been very impressed with the DPS products and services. The DPS Credit Card system has allowed us to make significannot improvements to our batch and online processing of Credit Card payments in the back office. The DPS personnel have always been helpful and efficient in assisting us set up new options."

"The Payment Express architecture has supported us extremely well throughout that growth. It has proved to be both modular and scaleable, providing seamless connectivity to our choice of banks, including overseas.
It is very robust and reliable, with real value added services. We have no hesitation in recommending Payment Express ."

"Thanks for everything. I’ve been blown away by the customer service you guys provide, everything is running perfectly!."

"Sony has used Payment Express from DPS for many years and have found it reliable, easy to implement and very robust. The reporting features are particularly valuable and have aided in the streamlining of the financial process. Payment Express requires minimal maintenance - once implemented, the system will take care of itself."

"We currently use the Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience."

"Glengarry deployed Payment Express EFTPOS in October 2005. The service, support and expertise DPS provided was a critical factor in the decision to move to the new solution. Integration to our existing Point of Sale software was achieved in a timely manner with DPS providing proactive and knowledgeable responses to our questions. In summary DPS provided great support, extreme efficiency and a number of forward thinking innovations; this made the choice of moving to DPS an essential investment in Glengarries."

"Payment Express via the DpsAuth COM object allows us to cost effectively wrap our NZ internal credit card processing requirements into components that can be interfaced from selected web applications."

"EziBuy migrated from its existing integrated EFTPOS solution to Payment Express in November 2005. As Austral asia's largest fashion clothing and home catalogue company, we needed a robust and reliable transtasman solution that was quick, easy to deploy and leveraged existing IP infrastructure. Payment Express provided a tangible reduction in operating costs, support calls and speed of service at the counter. As an additional value add, DPS settlement reports make reconciling a breeze! And on after sales support, DPS has been extremely competent and prompt."

"We started using DPS because of great software that saved us so much time. The excellent support and friendly staff at DPS have made using them even better."

"DPS has provided the necessary scale and connectivity for CHS to reach all the financial institutions in our target markets with no capital investment necessary for CHS. While CHS is the major player its market we move quickly to exploit our new technology and we wanted payment integration and processing partner who could keep up. DPS has met and exceeded all our requirements in the rollout markets of Australia and New Zealand."

"APN Holdings have used the DPS suite since April 2002. Payment Express is a mission critical component of our business; being integrated with our JD Edwards Applications and internal systems, our team maximise sales opportunities in real time, minimise rework through effective solutions and reconcile accounts with ease."

"From our own experience we think DPS is the best."

"Payment Express allows Red Tickets to process all ticket purchases made through our call centre in real time. The solution has value added to our business and reduced costs. We are currently looking to extend its application to incorporate all web-based purchases."

"We have been using DPS Payline since October 2003, and we find this method to be efficient and easy to use when putting payments onto client’s credit cards. The system is easy to use and to understand and has a variety of reports that are useful for month end reconciliation."

"Reliability, quickness, and simplicity has been our experience using DPS. Out of all of our credit card systems - DPS is the most reliable. "

"We have been using the DPS payline service since May [2003]. It enables us to instantly authorise and debit a credit card whilst on the phone with a customer. The simple interface and reporting features enable us to process credit cards and reconcile with ease. I would recommend DPS for anyone looking for a credit card processing solution"

"Signature Travel has been using the DPS payline service since October 2003. We have found it very useful and cost effective as a single setup enabled us to serve all our travel consultants in 7 different locations. The system is very easy to use, provides good reporting and DPS has a good support service available. I would recommend it to anyone looking for an online system."

"Nutrition Express has been using the Payment Express system since November 2003. As an online business, we needed a credit card system that was secure, reliable, quick and compatible with all banks and brands of credit cards. DPS was the only company who could meet all these requirements."

"The Franchise Association of NZ Inc. has been using the DPS online credit card system for several months without any problems. The staff were prompt, helpful, and made the transition to this online system surprisingly simple. I was impressed at how easy it has been to use."

"The prospect of implementing a solution to automate credit card transactions online was daunting considering the variety on offer, all of them more or less confusing. Along comes DPS and all our worries are gone. Their package is crystal clear and simple. The best thing is their interface offers features we didn't even expect and which we are now using everyday."

"We can offer the DPS Hosted Payment Page solution to our clients to enable online, real time, credit card processing. It provides an easy to integrate interface. With the Hosted payment page our clients do not need to purchase a SSL certificate. "

"Ubiquity has worked with DPS for some years and has no hesitation in recommending them for credit card processing. Ubiquity developed the online payment platform - uTransact - for Auckland City Council, which uses Payment Express for real time credit card processing. The resulting solution is both robust and scaleable and is seen as key component of Auckland City's ecommerce platform"

"TravelSpirit Group is one of the largest Travel Wholesaler's in Australia. In Dec 03 we were looking at options to process real time credit card transactions which integrated with our existing travel Wholesaler software being Calypso. In Jan 04 we worked with Direct Payment Solutions and Tourism Technology to implement the credit card processing solution. We found the team at DPS to be extremely competent,knowledgeable patient through this process. Their service during the implementation we found to be exceptional and they have maintained that level of service in any subsequent dealing we have had with them. On 14th Jan we successfully processed our first transaction"

"Entertainment Recoveries P/L ("ER")is an Australian based debt recovery company focused on working within the Video Industry.

In late 2003 "ER" established itself in New Zealand, one of the challenges facing the company was finding a Gateway partner to manage and report on Credit Card Payments. DPS working between the customer and the Bank has been seamless.

DPS has risen to the occasion and met all of ER's parameters in the market place. Which is a really satisfying thing for an International company trying to set up in any country. Asking for a solution and getting it."

"Cardmember Wines, a subsidiary of the Australian Fosters Group looked for a solution which would automate the processing of "card not present" transactions for many years, but had difficulty in find a company which could deliver on their promises.

DPS has an excellent reputation in the market and was recommended to us by our bank. Immediately we had found the answer to our problems and chose Payment Express, as it could easily integrate with our internal applications and allows us to process over 1000 transactions in approximately 1 hour, with their batch processor client. We look forward to using them for many years to come.

DPS is a company you can trust; providing reliable, bleeding edge technology, with solid support and advice - always putting the customer first."

"Pacific Retail Limited: Noel Leeming, Bond and Bond and Big Byte Direct Sales Channels use DPS' software to process Phone and Internet orders. DPS technology is reliable, easy to implement and requires little to no maintenance. Backed up with 24*7 support and real time reporting features, we have found the DPS team to be flexible, with a "can do attitude" in supporting our business requirements."

"Thanks for the great service over the last 5 years or so. Your service is 2nd to none and so easy to use."

"Ezibed.com relies on a realtime credit card processing connection being available for customers to book New Zealand accommodation with instant confirmation. The Payment Express module has allowed Ezibed.com to provide to customers a safe, secure and realiable service. And as we work to grow our business internationally, we are proud to have DPS with us all the way."

"As a small business operator you provided our company cost effective solutions to managing the daily EFTPOS requirements. We also opted to develop an e-commerce site and your knowledge with merchants and banks was imperative to expedite this process to ensure we met our go-live deadlines. Your integrated EFTPOS and e-commerce solutions package were tailored perfectly to our retail requirements, especially the new broadband capabilities. It was unbelievably easy to install and become operational. Your guidance through setting up as a merchant ensured we purchased the correct product for our retail functions. "

"I was very impressed with how simple it was to set up the DPS EFTPOS system at our Viaduct store"

"We have used the integrated eftpos solution from DPS for a year, it has proved to be 100% reliable, cheaper to run than our previous system (as we no longer need dedicated phone lines) and much faster to process transactions saving us both money and time. We have no hesitation in recommending this excellent product."

"We chose to use DPS in our cafe because of the simplicity of the system and from day one we were not disappointed.

With over a decade in the hospitality business in both front of house and administration the DPS internet eftpos is the best I have used.

The transaction time is phenomenally fast, astounding customers and allowing them to relax and enjoy your products and environment instead of standing in a queue.

The DPS system also made excellent use of our internet connection, allowing eftpos transactions to be processed without tying up the phone line the way traditional land line eftpos systems did. It also has a very good PIN-pad with large, simple buttons and linked with our electronic till system which reduced imputing errors from staff and customers.

All in all, we found it a cost effective solution for our small business."

" I would like to send my biggest thank you to DPS for an excellent service from start to finish with the installation of our Eftpos system at the Auckland Zoo. The process was carried out smoothly and efficiently with your team and the after sales support has also been great. The biggest part for me is the speed of transaction as well as the smile on the faced they were of my team when they realise onto a winner with a rapid transaction hands off system. So in conclusion, thank you and very well done DPS. "

"1-Day is one of the fastest growing online businesses in Australasia. We migrated to the DPS Hosted Payments Package for Australia and NZ which is fantastic; now have one provider for both regions, are PCI DSS compliant and can authenticate 3D Secure transactions. This has reduced cost, simplified support / operational processes and allowed us to focus on growing our business."

"The new EFTPOS solution is a huge improvement on the last. We can now cut over properly at 3pm and at close meaning the Duty Managers are taking more responsibility for their shifts. We are no longer having to prepare multiple floats saving us time and a daily commitment and we are holding less change on site. Our till variances have fallen considerably. All huge positives with regards to time saving, cost saving, risk minimisation and accountability. With regards to the processing of the queue, I have only seen an excessive queue twice in the last month – something that happened a lot more frequently with the old system and the processing time was just as fast. Thanks for the continued follow up calls – everything is chipper and we are stoked with the new system."

"We're really impressed with the very fast transaction times of the DPS eftpos terminals. Our customers are also very satisfied as they do not have to wait in cues for long at all."

"DPS payment solutions provide us with lightning fast processing of eftpos and no down time - great for a busy bar doing many transactions"

"We are extremely pleased with the install of the system 12 months ago, the change over was smooth and did not interrupt our busy trading schedule, we are currently running 4 terminals in our busy viaduct restaurant and bar which operates 7 days a week from 9am to late. The processing speed for individual transactions is much faster than our previous eft-pos system, with all systems handling a large number of simultaneous transactions with ease. The back up and support of the DPS system is to be highly commended and I look forward to working closely with you all over the next 24 months."

"I have dealt with, set up and used DPS Direct payment solutions in a couple of store over the past 18 months. The system is excellent, super fast and handles transactions when the Eftpos system or network goes down ( as long as the merchant bank has set this FREE facility ) . The system goes through BROADBAND , hence the rapid speed - a transaction usually is accepted even before the tills open !! . You also save on renting telecom/telstra lines if you switch from the non-broadband systems .. THE MAJOR ADVANTAGE IS IMPROVED SERVICE due to speed at the counter."

"My Thanks to the DPS team for making the transition from our old eftpos system to DPS painless and simple. Our staff have found the system simple and easy to use, and the offline system great. The ability to trace the transactions online is also very helpful. The staff and customers have also found the transaction processing so much quicker. Then to top it all off DPS eftpos integrated more easily with our existing POS software, and we now have almost no credit card mistakes"

"IBANZ is grateful for the excellent support that we received from the friendly staff at DPS. Setting up an online payment system for our Members was handled seamlessly and efficiently.
We have no hesitation in recommending DPS."

"Very happy with speed of system and can recommend to anyone else. Far quicker than old system!"

"I would just like to mention how good my dealings with dps have been. The level of service I am receiving is outstanding. Every step taken to get a integrated eftpos machine up and running in my store was dealt with at an extremely high level of professionalism and highly efficient. I opened my store without a reliable or efficient eftpos machine and had no means of doing eftpos. Within minutes of our IT Department contacting Amer he was on the phone to me and had a new machine out to my store by the very next day. Installation was very easy to do and all instructions were clear and precise. I did have a few pos problems that held up the initial working of the machine however Amer and the service department worked quickly to get their side sorted. I have also been impressed with the follow up from Amer in making sure I am happy and that everything is running smoothly. I would be extremely happy to recommend your company, Amer and the product to any business that was looking to upgrade or need new eftpos equipment."

"DPS provides an effective, recognised and trusted payment gateway for our clients who are transacting online using the STAAH booking engine. Feedback from our clients has been exceptional, from a satisfaction perspective with many noting the improved conversion of bookings after implementing DPS. The service and assistance from the DPS team has been outstanding ."

"We use DPS software and eftpos terminals to process retail, phone and internet orders. We have found DPS technology to be easy to roll out across multiple locations, well supported and most importantly, reliable. The team at DPS provides quick and accurate support and are an invaluable business partner to James & August"

"As a large nationwide brand within the hospitality industry, with service and reliability in mind, we set out and compared a large number of EFTPOS Terminal providers to provide services to our franchisee’s and a better overall service to our customers.

We found Direct Payment Solutions to be the only option for us. Everything from the sales documentation, to the physical installation of the terminals were completed with ease, with no configuration required. The ability to have our terminals operate over a standard DSL Internet Connection meant that we saved significant amounts collectively throughout the franchise on additional phone lines, and could provide a quick and effective experience to our customers with sub-second processing times.

A major factor in our decision to move to Direct Payment Solutions, was the offline-mode, which was also fully integrated with our Point of Sale Provider – Wizbang Technologies. Since installing the terminals we have had a couple of DSL outages at some of our sites, but this didn’t stop business. Whether it was during the dinner rush, or midnight Saturday, our sites continued to process transactions without complication.

DPS is an integrated solution with our POS provider, meaning our hospitality staff were no longer required to manually key transactions into a terminal – completely eliminating the possibility of human error. Both the Sales and Technical staff ‘bent over backwards’ to fulfil any urgent requests for our franchisees, though this seemed like second-nature and never an inconvenience. It is safe to say that DPS’ customer service is as quick and reliable as their transaction processing!

As the decision-maker, installer, and end-user, I would not hesitate to recommend Direct Payment Solutions to any business owner that could do with one less thing keeping them awake at night, whether it be in Hospitality, or Retail."

"Excellent customer service with reliable products and service can be hard to find these days. Thanks to DPS, I have noticed a significant improvement to the operational side of Just Kids, but also, DPS helped cut down the cost of the EFTPOS considerably. One of the key factors that persuaded me to change EFTPOS providers to DPS was not only the integration with Just Kids point of sale software, but the fact that Payment Express communicates through the internet allowing Just Kids to cut costs associated with maintaining dedicated phone lines for EFTPOS.

I can confidently say that DPS has the best product on the market today, and would not hesitate to recommend to DPS to any business."

The new terminals arrived in the post and took us less than 5 mins to install each one, no technician or specialist required. It almost seemed to good to be true that it was that easy. Not a single error or help desk call required. Our previous integrated Eftpos provider required a guy to spend an entire day setting them up, then had to come back the next day to finish off (we have 5 terminals). Processing credit card payments from customers is effortless, thus allowing us to get on with the rest of our business. The software is so easy to use and the DPS customer service and support team is amazing. In a nutshell the DPS terminals and software do what you want them to do, without errors, at faster speeds than other suppliers and they have the latest version 6 software that all terminals need to be upgraded to by the middle of next year. I only wish i had started using DPS sooner.